Terms of Service

Last Updated: August 18, 2026

Welcome to Eksarth Naturals. These Terms of Service govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully before placing an order.

1. About Eksarth Naturals

Eksarth Naturals is an online brand offering natural and traditionally inspired wellness and food products. We are committed to providing quality products and a convenient shopping experience.

For any questions regarding these Terms of Service, please contact us through the contact information provided on our website.

2. Use of Our Website

By using the Eksarth Naturals website, you agree that:

  • You will use the website only for lawful purposes.

  • The information you provide to us will be accurate and complete.

  • You will not attempt to interfere with, damage, or gain unauthorized access to the website.

  • You will not use our website or content for fraudulent, unlawful, or misleading purposes.

  • You must be at least 18 years old, or use the website under the supervision of a parent or legal guardian.

We reserve the right to restrict or terminate access to our website if we believe these Terms of Service have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, prices, and other information displayed on our website are accurate.

However:

  • Product colors, packaging, labels, and appearance may vary slightly from images shown on the website.

  • Product availability may change without prior notice.

  • We reserve the right to correct errors, inaccuracies, or omissions at any time.

  • We may discontinue or modify products without prior notice.

Natural and traditional products may also have natural variations in color, texture, taste, aroma, or consistency.

4. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After receiving your order, we may send an order confirmation. An order is considered accepted only when we confirm or process the order.

We reserve the right to cancel or refuse an order for reasons including:

  • Product availability issues

  • Incorrect pricing or product information

  • Payment problems

  • Suspected fraudulent activity

  • Incorrect or incomplete customer information

  • Delivery limitations

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method, subject to our refund policy.

5. Prices and Payments

All product prices displayed on our website are subject to change without prior notice.

You agree to provide valid and accurate payment and billing information when placing an order.

Payment must be successfully completed before an order can be processed unless a specific alternative payment option is offered by Eksarth Naturals.

In the event of an accidental pricing or technical error, we reserve the right to cancel the affected order and provide an appropriate refund where applicable.

6. Shipping and Delivery

We aim to process and dispatch orders within the estimated time displayed on our website.

Delivery times may vary depending on:

  • Delivery location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Unexpected logistical delays

  • Circumstances beyond our reasonable control

Once an order has been handed over to the delivery partner, delays caused by the courier may be outside our direct control.

Customers are responsible for providing a correct and complete delivery address and contact information.

7. Returns, Refunds and Exchanges

Returns, refunds, replacements, and exchanges are subject to the Return & Refund Policy published on our website.

Customers should review that policy before placing an order.

For products that are damaged, incorrect, or defective upon delivery, customers should contact us within the time period specified in our Return & Refund Policy and provide the required order details and supporting photographs where applicable.

Certain products may not be eligible for return or exchange due to their nature, hygiene requirements, or applicable laws.

8. Cancellation

Order cancellation may be possible only before the order has been processed or dispatched.

Once an order has been dispatched, cancellation may no longer be possible and the applicable return/refund procedure will apply.

To request a cancellation, contact Eksarth Naturals as soon as possible after placing your order.

9. Health and Product Disclaimer

Products sold by Eksarth Naturals are not intended to diagnose, treat, cure, or prevent any disease unless specifically stated and legally permitted.

Information provided on our website, including product descriptions, blog content, wellness information, and other educational material, is provided for general informational purposes only.

You should consult a qualified healthcare professional before making significant changes to your diet, lifestyle, or use of any wellness-related product, particularly if you are pregnant, breastfeeding, taking medication, or have an existing medical condition.

Individual results may vary.

10. Intellectual Property

All content available on the Eksarth Naturals website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Photographs

  • Graphics

  • Text

  • Product descriptions

  • Website design

  • Videos

  • Icons

  • Illustrations

is owned by or licensed to Eksarth Naturals unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our content without prior written permission.

11. User Reviews and Submissions

If you submit reviews, comments, photographs, testimonials, or other content to Eksarth Naturals, you agree that the information provided is truthful and does not violate the rights of another person.

You must not submit content that is:

  • Illegal or fraudulent

  • Abusive or threatening

  • Misleading

  • Defamatory

  • Infringing on intellectual property rights

  • Offensive or inappropriate

By submitting content, you grant Eksarth Naturals permission to use, reproduce, display, and publish that content for legitimate business and promotional purposes, subject to applicable law.

12. Third-Party Services and Links

Our website may contain links to third-party websites, payment gateways, delivery providers, social media platforms, or other services.

Eksarth Naturals is not responsible for the content, availability, privacy practices, or policies of third-party websites or services.

Your use of third-party services may be governed by their own terms and conditions.

13. Privacy

Your use of our website is also subject to our Privacy Policy.

We may collect and process personal information necessary to process orders, provide customer support, communicate with you, improve our services, and fulfill other legitimate business purposes.

Please review our Privacy Policy for more information about how your information is handled.

14. Limitation of Liability

To the extent permitted by applicable law, Eksarth Naturals shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

We do not guarantee that:

  • The website will always be available or error-free.

  • The website will be completely secure at all times.

  • All website content will always be current or free from errors.

  • Products will meet every individual’s expectations or produce a particular result.

Nothing in these Terms limits any rights or remedies that cannot legally be excluded under applicable law.

15. Indemnification

You agree to indemnify and hold harmless Eksarth Naturals, its owners, employees, affiliates, and service providers from claims, losses, damages, liabilities, and expenses arising from your:

  • Violation of these Terms of Service

  • Misuse of our website

  • Violation of applicable laws

  • Infringement of third-party rights

  • Fraudulent or unauthorized activity

16. Changes to These Terms

Eksarth Naturals may update or modify these Terms of Service from time to time.

Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.

18. Contact Us

If you have questions about these Terms of Service, your order, or our products, please contact us:

Eksarth Naturals
Email: [your email address]
Phone: [your phone number]
Address: [your business address]

We will make reasonable efforts to respond to customer inquiries as soon as possible.

By using the Eksarth Naturals website, you acknowledge that you have read, understood, and agreed to these Terms of Service.